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Terms and Conditions

Effective Date: July 1, 2026

 

Welcome to Transformations Center for Weight Loss (“TCWL”). These Website Terms and Conditions (“Terms”) govern your access to and use of www.tcwlmd.com, including all information, services, products, telehealth offerings, and online purchases available through the website.

By accessing or using this website, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use this website.

Medical Disclaimer

The information provided on this website is for educational and informational purposes only.

Nothing contained on this website constitutes medical advice, diagnosis, or treatment.

Information found on this website should never replace consultation with a licensed healthcare provider.

Always consult a qualified healthcare professional regarding any medical condition before beginning or discontinuing any treatment.

No Doctor-Patient Relationship

Your use of this website alone does not establish a physician-patient relationship with Transformations Center for Weight Loss or any of its providers.

A provider-patient relationship is established only after:

  • Completion of all required medical questionnaires;
  • Review by a licensed healthcare provider;
  • Acceptance as a patient; and
  • Completion of any required telehealth or in-person evaluation.

Telehealth Services

TCWL offers telehealth services where permitted by applicable federal and state law.

You understand that:

  • Telehealth is not appropriate for every medical condition.
  • Providers may determine that an in-person examination is necessary.
  • Providers may decline treatment if medically appropriate.
  • Telehealth services are subject to state licensing requirements.
  • Technical interruptions may affect telehealth services.

Online Sale of GLP-1 Medications

Transformations Center for Weight Loss facilitates medical evaluations and prescriptions for GLP-1 medications and other weight management therapies.

Use of this website does not guarantee:

  • Medical approval
  • Prescription approval
  • Medication availability
  • Insurance coverage
  • Continued eligibility

All prescriptions are issued solely at the discretion of a licensed medical provider.

Some medications may be compounded by state-licensed compounding pharmacies when appropriate and permitted by law. Compounded medications are not reviewed or approved by the U.S. Food and Drug Administration (FDA) but are prepared pursuant to applicable federal and state pharmacy regulations.

Medication availability may change due to manufacturer shortages, regulatory requirements, or pharmacy inventory.

Eligibility

You represent that you:

  • Are at least 18 years of age (or otherwise legally authorized to consent to treatment);
  • Are legally able to enter into contracts;
  • Will provide truthful and accurate medical information;
  • Will update any changes to your health status promptly.

Providing false or misleading medical information may result in denial of services.

Prescription Policy

Prescriptions are based solely upon medical necessity.

Our providers maintain complete independent medical judgment.

Transformations Center for Weight Loss cannot guarantee that any medication will be prescribed.

Prescription decisions are based upon:

  • Medical history
  • Current medications
  • Medical conditions
  • Clinical guidelines
  • Provider judgment
  • Applicable laws

Payment Terms

Payment is required before services are rendered unless otherwise agreed.

Fees may include:

  • Consultation fees
  • Follow-up appointments
  • Medication costs
  • Shipping fees
  • Laboratory testing
  • Nursing services
  • In-home visit fees

All sales are subject to our Refund Policy.

Refund Policy

Medical consultations, provider evaluations, and completed healthcare services are generally non-refundable.

Prescription medications cannot be returned once dispensed except where required by law.

Shipping delays caused by carriers are outside the control of TCWL.

Refund requests are reviewed on a case-by-case basis.

Shipping Policy

Prescription medications are shipped only after provider approval and pharmacy processing.

Shipping times are estimates and may vary due to:

  • Pharmacy processing
  • Weather
  • Carrier delays
  • Medication shortages
  • Regulatory requirements

Adult signature may be required.

In-Home Services

TCWL may provide in-home nursing services in select service areas.

Availability depends upon:

  • Geographic location
  • Provider availability
  • Scheduling
  • Clinical appropriateness

Home services may require additional fees.

Intellectual Property

All website content, including:

  • Logos
  • Graphics
  • Images
  • Videos
  • Educational materials
  • Text
  • Branding
  • Software

is owned by Transformations Center for Weight Loss or licensed to us and is protected by United States intellectual property laws.

No material may be copied, reproduced, distributed, or modified without prior written permission.

Acceptable Use

You agree not to:

  • Use the website unlawfully;
  • Attempt unauthorized access;
  • Upload malicious software;
  • Misrepresent your identity;
  • Interfere with website functionality;
  • Violate applicable laws.

Violation of these Terms may result in immediate termination of website access.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that you have reviewed our Privacy Policy.

HIPAA

Medical information submitted through approved patient portals or during treatment is handled in accordance with HIPAA and applicable state privacy laws.

Not all information submitted through general website contact forms constitutes Protected Health Information (PHI).

Third-Party Services

Our website may integrate with third-party services including:

  • Electronic Health Record systems
  • Scheduling platforms
  • Payment processors
  • Pharmacy partners
  • Laboratory partners
  • Video conferencing providers

TCWL is not responsible for the policies or availability of third-party services.

Disclaimer of Warranties

This website is provided “AS IS” and “AS AVAILABLE.”

Transformations Center for Weight Loss makes no warranties regarding:

  • Continuous availability;
  • Accuracy of website content;
  • Uninterrupted access;
  • Error-free performance;
  • Freedom from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Transformations Center for Weight Loss, its owners, physicians, providers, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or related to the use of this website or services.

Any liability shall be limited to the amount paid by the user for the specific service giving rise to the claim, where permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Transformations Center for Weight Loss, its officers, directors, employees, contractors, affiliates, providers, and agents from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of the website.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Maryland, without regard to conflict of law principles, except where federal law or the laws of another jurisdiction apply to the provision of licensed healthcare services.

Changes to These Terms

TCWL reserves the right to modify these Terms at any time.

Updated Terms become effective immediately upon posting to www.tcwlmd.com.

Continued use of the website constitutes acceptance of the revised Terms.

Contact Information

Transformations Center for Weight Loss

Website: www.tcwlmd.com

Email: info@transformationclarksburg.com

Questions regarding these Terms may be submitted using the contact information above.

For a healthcare website that offers telehealth and online GLP-1 prescriptions, I also recommend publishing the following legal documents alongside your Privacy Policy and Terms of Use:

  • HIPAA Notice of Privacy Practices (NPP) (required for healthcare providers under HIPAA)
  • Telehealth Consent (for online visits)
  • GLP-1 Medication Consent and Informed Consent
  • Refund & Shipping Policy
  • Cookie Policy
  • SMS/Text Messaging Terms & Consent (required for TCPA and A2P 10DLC compliance)
  • Accessibility Statement (ADA Compliance)
  • Notice of Non-Discrimination (recommended for healthcare organizations)



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