Last Updated: July 1, 2026

Transformations Center for Weight Loss (“TCWL,” “Company,” “we,” “our,” or “us“) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tcwlmd.com, communicate with us, purchase products or services, schedule appointments, participate in telehealth visits, or use any services offered through our website.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

You may voluntarily provide:

• First and last name
• Email address
• Telephone number
• Mailing address
• Date of birth
• Emergency contact information
• Insurance information (when applicable)
• Payment information
• Government-issued identification when required
• Medical history
• Health questionnaires
• Weight, height, BMI, and other health-related information
• Prescription history
• Pharmacy information

Protected Health Information (PHI)

When you become a patient of Transformations Center for Weight Loss, we may collect Protected Health Information (PHI) necessary to provide medical care and treatment. Your PHI is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Time spent on pages
• Referral websites
• Cookies and tracking information
• Website usage statistics

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Improve user experience
• Measure marketing effectiveness
• Secure your account

You may disable cookies within your browser settings; however, portions of the website may not function properly.

How We Use Your Information

We use your information to:

• Provide medical services
• Schedule appointments
• Conduct telehealth visits
• Process payments
• Verify eligibility for treatment
• Communicate appointment reminders
• Respond to inquiries
• Provide customer support
• Improve our website
• Send educational materials
• Send newsletters and promotional offers (with your consent where required)
• Comply with legal and regulatory requirements
• Prevent fraud and protect website security

Online Purchase of GLP-1 Medications

Transformations Center for Weight Loss offers telehealth evaluations and, when medically appropriate, facilitates prescriptions for GLP-1 medications and other weight management therapies through licensed healthcare providers.

When purchasing GLP-1 medications through our website:

• All prescriptions require a medical evaluation by a licensed provider.
• Medication eligibility is determined solely by the treating provider.
• Prescription medications are not guaranteed.
• Medications may be fulfilled through licensed pharmacies or compounding pharmacies, where permitted by applicable law.
• Certain compounded GLP-1 medications are not FDA-approved but are prepared by state-licensed pharmacies in accordance with applicable federal and state regulations.
• We collect only the information necessary to evaluate eligibility, process prescriptions, coordinate pharmacy fulfillment, provide ongoing medical care, and monitor treatment progress.

Telehealth Services

If you participate in telehealth services through our website, we may collect additional information necessary to:

• Verify your identity
• Conduct medical evaluations
• Maintain medical records
• Coordinate prescriptions
• Communicate treatment recommendations
• Comply with state licensing laws

Telehealth visits are conducted using secure technology designed to protect patient privacy.

Payment Information

Payments made through our website are processed using secure third-party payment processors.

We do not store complete payment card information on our servers.

Text Messaging (SMS)

By providing your mobile number, you may choose to receive:

• Appointment reminders
• Medication reminders
• Prescription notifications
• Customer service communications
• Marketing communications (if you opt in)

SMS Privacy Notice

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be sold or shared with third parties except as necessary to provide messaging services.

How We Share Information

We may share your information only when necessary with:

• Licensed healthcare providers
• Nurses
• Medical assistants
• Licensed pharmacies
• Licensed compounding pharmacies
• Laboratory providers
• Payment processors
• Website service providers
• Electronic Health Record (EHR) vendors
• Shipping carriers
• Regulatory agencies when required by law

We never sell your personal medical information.

HIPAA Compliance

Patient medical records are maintained in accordance with HIPAA regulations.

Protected Health Information is only disclosed:

• For treatment
• For payment
• For healthcare operations
• As required by law
• With your written authorization when required

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Although we use commercially reasonable security measures, no electronic transmission or storage system is completely secure.

Data Retention

We retain your personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Maintain medical records
• Resolve disputes
• Enforce our policies

Medical records are retained according to applicable federal and state laws.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of certain personal information
• Obtain copies of your information
• Withdraw marketing consent
• Request restrictions on certain uses of your information where permitted by law

Medical records may be subject to separate legal retention requirements.

Children’s Privacy

Our services are intended for adults.

We do not knowingly collect information from children under the age of 18 without appropriate parental or legal guardian consent where required.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting to our website. The “Last Updated” date will be revised accordingly.

Contact Us

If you have questions regarding this Privacy Policy, you may contact us:

Transformations Center for Weight Loss

Website: www.tcwlmd.com

Email: info@transformationclarksburg.com

For questions regarding privacy, HIPAA, or your personal information, please contact us using the information above.